How we handle personal data.

This Privacy Policy describes how SaaS Drive collects, uses, stores and protects personal data in connection with the saas-drive.com website, partner applications, demo requests and ongoing SaaS partnership relationships.

The policy applies to visitors, prospective partners, registered partners and end customers whose data SaaS Drive may process as part of delivering, supporting or commercializing the SaaS platforms.

Specific partner agreements, Order Forms and Data Processing Agreements may contain additional or more specific provisions. Where those documents differ from this policy, the terms of the applicable agreement normally prevail.

SaaS Drive acts as the data controller for personal data collected through its own website, marketing activities and direct partner relationships, unless a separate Data Processing Agreement designates SaaS Drive or a partner as processor for a specific service.

Partners who operate white-label versions of the platforms may act as controllers for their own end customers. In those cases, SaaS Drive typically processes data as a processor or sub-processor, as described in the relevant Data Processing Agreement.

Contact and identification information, such as name, email address, phone number, job title, company name and country.

Account and usage information, including login credentials, feature usage, support requests and configuration choices.

Technical information, such as IP address, browser type, device information, operating system and pages visited.

Marketing and communication preferences, including consent records and unsubscribe requests.

Payment and billing information where required to process revenue-share settlements or partner invoices.

To respond to enquiries, provide demos and manage the partner onboarding process.

To operate, maintain and improve the SaaS platforms and related services.

To process transactions, calculate revenue shares and issue settlement reports.

To communicate about product updates, security notices, contractual matters and marketing topics, subject to applicable preferences and consent.

To comply with legal obligations, enforce agreements and protect rights, property or safety.

Processing is generally based on performance of a contract, compliance with legal obligations, legitimate interests or consent, depending on the context.

Where consent is the legal basis, the data subject may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

With service providers and subprocessors who assist with hosting, analytics, billing, email delivery, customer support and security, under appropriate contractual safeguards.

With partners where necessary to operate a white-label or territorial distribution arrangement, as governed by the relevant agreement.

When required by law, regulation, court order or to protect legal rights.

SaaS Drive does not sell personal data to third parties for their own marketing purposes.

Personal data is kept only as long as necessary for the purposes described in this policy, or as required by law, contractual obligations or legitimate business needs.

When data is no longer needed, it is deleted, anonymised or aggregated in accordance with internal retention procedures.

SaaS Drive applies technical and organisational measures appropriate to the risk, including access controls, encryption in transit, monitoring and regular security reviews.

No system is completely secure. Partners and users are responsible for maintaining the confidentiality of their own credentials and for reporting suspected security incidents promptly.

Depending on applicable law, data subjects may have the right to access, correct, delete, restrict or object to processing of their personal data.

Requests may also include data portability and the right to withdraw consent. SaaS Drive will respond in accordance with applicable legal requirements.

To exercise a right, contact SaaS Drive using the details in the Contact section below.

The website may use cookies and similar technologies for functionality, analytics and, where consented, marketing purposes.

Visitors may manage cookie preferences through their browser settings or any cookie banner presented on the site.

This Privacy Policy may be updated from time to time to reflect changes in practices, technology, law or business operations.

Material changes will normally be communicated by posting an updated version on the website and, where appropriate, by direct notice to partners.

For privacy-related questions, data subject requests or Data Processing Agreement enquiries, please contact SaaS Drive through the Contact page or the legal contact provided in your agreement.

SaaS Drive will endeavour to respond to requests within the timeframe required by applicable law.